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Docs · Alerts

Alert channels

Send alerts wherever your team already looks. Add channels under Alert channels, then use Send test to make sure each one works.

Slack

  1. In Slack, open Apps, find Incoming Webhooks and add it to your workspace.
  2. Pick the channel alerts should go to, then copy the webhook URL. It starts with https://hooks.slack.com/services/.
  3. In Radardue, choose Slack, paste the URL and click Add channel.

Discord

  1. In Discord, open the channel's settings and go to Integrations → Webhooks.
  2. Click New Webhook, give it a name, and Copy Webhook URL. It starts with https://discord.com/api/webhooks/.
  3. In Radardue, choose Discord, paste the URL and add the channel.

Telegram

  1. In Telegram, message @BotFather, send /newbot and follow the steps. Copy the bot token it gives you (it looks like 123456789:AA…).
  2. Send your new bot any message, or add it to the group that should get alerts and post a message there.
  3. Open https://api.telegram.org/bot<token>/getUpdates in a browser, with your token in place of <token>. Find "chat":{"id": …} in the reply. Group chat IDs start with a minus sign.
  4. In Radardue, choose Telegram, paste the token and the chat ID, and add the channel.

Email

Any address or distribution list works, such as oncall@yourcompany.com. The address you signed up with is added automatically, and so is each teammate's address when they join. Remove any you don't want.

Webhook

Give Radardue any HTTPS URL and it will POST a JSON message for each alert, ready for your own scripts, a PSA or ticketing tool, or an automation platform. The format is in the webhook reference.

Channels for one client

When adding a channel, Send alerts for lets you pick a single client. That channel then only receives that client's alerts, which is handy for posting into a customer's own Slack or Discord. Channels left on All clients receive everything.

An account can have up to 25 channels.

Testing and removing

Send test sends a sample message right away and tells you if the platform rejected it. If a test fails, check the URL or token was copied in full. To stop a channel, click the bin icon next to it.

Keep URLs private. Anyone with a Slack or Discord webhook URL can post to that channel, so treat them like passwords.

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